Returns & Exchanges at Threads4SThought.com
Our Return Policy
We accept returns within 30 days of delivery. To be eligible:
- Items must be unworn, unwashed and in original condition
- All original tags must be attached
- Proof of purchase required
How to Return
- Visit Threads4SThought.com/returns
- Complete the return request form
- Pack items securely in original packaging
- Affix the prepaid return label (U.S. customers)
- Drop at any UPS location
Refund Processing
- Allow 3-5 business days after we receive your return
- Refunds issued to original payment method
- Original shipping costs are non-refundable
Exchanges
For size exchanges:
- Initiate a return for your original purchase
- Place a new order for your preferred size
- We’ll process refund once return is received
International Returns
- Customer pays return shipping
- Use trackable mail service
- Duties/taxes are non-refundable
Final Sale Items
The following cannot be returned:
- Clearance merchandise
- Undergarments
- Personalized items
- Gift cards
Damaged/Defective Items
Contact us within 7 days of delivery with:
- Order number
- Photos of damage/defect
- We’ll send replacement or refund
Return Exceptions
- Late returns (beyond 30 days) may receive store credit
- Items showing wear may be denied or partially refunded
For fastest processing, we recommend using our online return portal. Allow extra processing time during holiday periods.
